FAQ

  • How do I report maintenance issues?

    We've got a 24/7 support desk that you can reach via our HOA portal or directly by phone. Our maintenance ninjas will swoop in to save the day (or at least your leaky faucet).

  • Is the community pet-friendly?

    Absolutely, we love fur-babies! We do have some breed restrictions and a pet policy in place, so make sure to check that out before you let Fido run loose.

  • What's the deal with visitor parking?

    We've got visitor parking spots scattered throughout the community, but they're on a first-come, first-served basis. If your mother-in-law is visiting for an extended period, you might want to arrange alternative parking. Or you know, send her home.

  • How do I access the amenities?

    Your resident card grants you access to all our glorious amenities. If you don't have one yet, please contact the management office.

  • What utilities are included in the HOA fee?

    The HOA fee typically covers common utilities like water, trash, and upkeep of shared spaces. Heat and electricity are on you, though. We're generous, not miracle workers.

  • How do I get involved in community events?

    Our community calendar is chock-full of events, from garden parties to yoga sessions. Check it out and simply RSVP to the ones that tickle your fancy.

  • Is the community safe?

    Safety is our middle name. Actually, it's not, but it's a top priority. We've got security personnel, 24-hour surveillance, and keycard-only access to certain areas.

  • How often are HOA meetings?

    We hold regular HOA meetings once a month, and special meetings whenever needed. Dates are posted on the community calendar, and we even send out reminders so you won't miss out on all the thrilling governance action.

  • What's the process for selling my property?

    Should you ever decide to part ways with your slice of community paradise, there are certain guidelines and approval processes in place. Contact us directly for the specifics.

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